As of December 20, 2025, macy’s garden state plaza continues to operate as one of the most prominent department stores in New Jersey. Located inside Westfield Garden State Plaza in Paramus, this long-established Macy’s location remains fully open and active, serving a steady flow of shoppers from Bergen County, nearby states, and the greater New York metropolitan area.
Despite ongoing changes across the national retail industry, Macy’s Garden State Plaza has maintained its position as a reliable shopping destination by combining a wide product assortment, seasonal promotions, in-store events, and customer-focused updates that keep the experience current and engaging.
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Current Status of Macy’s Garden State Plaza
Macy’s Garden State Plaza is operating normally with no confirmed announcements of closure, relocation, or downsizing. The store remains a key anchor tenant within the mall and continues to attract shoppers throughout the week, with heavier traffic during weekends, holidays, and promotional periods.
The store occupies a large multi-level footprint and supports both in-person shopping and order pickup services. Customers can browse comfortably across departments designed for convenience, visibility, and ease of navigation.
What Shoppers Can Find Inside the Store
Macy’s Garden State Plaza offers a comprehensive selection of merchandise designed to meet a wide range of shopping needs. The store’s departments include:
- Women’s clothing, footwear, handbags, and accessories
- Men’s apparel, shoes, grooming items, and accessories
- Children’s clothing and family-oriented merchandise
- Beauty, skincare, cosmetics, and fragrance counters
- Jewelry, watches, and gift-ready accessories
- Home décor, bedding, kitchen essentials, and seasonal items
- A Macy’s Backstage section featuring discounted products
This broad selection allows customers to shop for everyday essentials, special occasions, and seasonal gifts in one location.
Store Hours and Shopping Access
Macy’s Garden State Plaza generally follows the operating schedule of the mall. While hours may vary during major sales periods or holidays, the store remains accessible throughout the week except Sundays, due to long-standing local retail regulations in Bergen County.
Extended evening hours during peak seasons provide flexibility for shoppers visiting after work or during busy holiday periods. Customers also benefit from easy mall access, multiple entrances, and ample parking options.
Holiday Season Activity and Promotions
The 2025 holiday season has been an active period for Macy’s Garden State Plaza. The store introduced a variety of seasonal promotions aimed at gift shoppers and families preparing for end-of-year celebrations.
Holiday offerings included storewide sales across apparel, beauty, and home departments, along with limited-time promotional events designed to encourage in-store shopping. Gift card incentives and seasonal pricing strategies helped drive increased foot traffic during December.
The festive atmosphere inside the store, combined with holiday décor and special displays, created a traditional holiday shopping experience that continues to appeal to both longtime customers and new visitors.
In-Store Events and Customer Engagement
Macy’s Garden State Plaza continues to place emphasis on in-store engagement. Throughout the year, the store has hosted family-friendly activities, themed promotions, and interactive experiences that go beyond traditional retail shopping.
These events are often designed to appeal to families, gift shoppers, and brand enthusiasts, encouraging longer visits and repeat trips. Interactive toy displays, seasonal product showcases, and themed shopping days have contributed to a more immersive retail experience.
Macy’s Backstage at Garden State Plaza
A notable feature of the location is the presence of Macy’s Backstage, which operates within the store as a discount-focused shopping area. Backstage offers reduced pricing on clothing, shoes, accessories, and home goods.
Inventory in this section rotates frequently, creating a treasure-hunt experience for bargain-focused shoppers. Many customers visit specifically to browse Backstage deals while also exploring the main Macy’s departments.
Shopping Environment and Mall Influence
Westfield Garden State Plaza remains one of the busiest shopping centers in New Jersey, drawing visitors from across the region. The mall’s strong tenant mix, dining options, and event programming contribute to steady traffic for anchor stores like Macy’s.
Seasonal mall events, cultural celebrations, and holiday activities increase foot traffic and enhance the overall shopping environment. Macy’s benefits from its central role in the mall, often serving as a starting or ending point for shoppers navigating the property.
Retail Safety and Store Operations
Retail security continues to be a focus throughout the shopping center. Like many large malls nationwide, Garden State Plaza has addressed occasional incidents involving theft or disturbances through coordinated security efforts.
Macy’s Garden State Plaza continues to operate with visible loss-prevention measures and staff presence, ensuring a safe and orderly environment for customers and employees alike.
Customer Experience and Convenience
Many shoppers appreciate Macy’s Garden State Plaza for its combination of selection, convenience, and familiarity. Key aspects frequently noted by visitors include:
- A wide range of recognizable brands
- Frequent promotions and seasonal discounts
- Convenient mall location with dining and entertainment nearby
- Easy access and parking availability
- One-stop shopping for clothing, gifts, and home items
The store continues to appeal to shoppers who value in-person browsing, fitting rooms, and immediate product availability.
Fashion and Seasonal Merchandise Trends
Macy’s Garden State Plaza regularly refreshes its inventory to align with seasonal trends and customer demand. During winter months, the focus shifts to outerwear, sweaters, boots, and holiday-themed merchandise. As the calendar moves toward spring, lighter apparel and home refresh items begin to appear.
This seasonal rotation keeps the store relevant throughout the year and encourages customers to return as new collections arrive.
Beauty, Jewelry, and Gift Shopping
The beauty and fragrance departments remain popular destinations, particularly during holiday and gift-giving seasons. Jewelry and watch counters also experience increased interest during celebrations and special occasions.
These departments contribute significantly to Macy’s role as a gift destination, offering options across multiple price points and styles.
Role in the Local Community
Macy’s Garden State Plaza continues to serve as more than just a retail outlet — it functions as an active participant in the local community and regional economy. As one of the anchor stores in Westfield Garden State Plaza, Macy’s supports local employment year-round, offering both full-time positions and seasonal jobs that help meet the demand during peak shopping periods like the holidays. These opportunities are particularly important in Paramus and Bergen County, where retail remains a significant employer for students, part-time workers, and career retail professionals alike.
In addition to employment, Macy’s plays a role in supporting mall-wide initiatives that bring the community together. Whether through holiday activations, interactive product showcases, or family-oriented shopping events, the store contributes to an environment that encourages local participation and shared experiences. These activities often complement broader mall programming, making Macy’s an integral piece of the seasonal and cultural calendar for the area.
Macy’s Garden State Plaza also aligns with community expectations by responding to customer needs and local trends, such as prioritizing in-store accessibility, offering diverse product selections that reflect local preferences, and maintaining customer service standards that reinforce trust and loyalty among repeat shoppers. The store’s presence enhances the local retail landscape, giving shoppers a central space to shop for fashion, home goods, beauty products, and gifts without needing to travel outside the region.
Furthermore, as Westfield Garden State Plaza advances its plans for mixed-use redevelopment — incorporating residential space, green areas, and community-oriented public amenities — Macy’s stands to benefit from a growing local population and increased neighborhood engagement. This evolution positions the store not only as a shopping destination but also as part of a broader community hub where residents live, socialize, and participate in local events.
Through its combination of job creation, event participation, and integration into a community-focused retail environment, Macy’s Garden State Plaza has maintained strong ties to the local shopper base. The store continues to evolve alongside the community it serves, reinforcing its role not just as a place to buy products, but as a notable contributor to local economic health and everyday life in Paramus.
Outlook for Macy’s Garden State Plaza
Looking ahead into 2026, Macy’s Garden State Plaza remains fully operational and integrated into Westfield Garden State Plaza’s long-term retail strategy. There are currently no confirmed plans for closure or downsizing at this location, and the store continues to operate as a key anchor within one of New Jersey’s most visited shopping centers. Its continued presence reinforces its role as a destination for local and regional shoppers seeking fashion, beauty, home goods, and seasonal merchandise.
Beyond the store itself, the broader Garden State Plaza property is preparing for a significant transformation that could influence the long-term outlook for Macy’s and other retailers in the center. Plans are moving forward for a mixed-use redevelopment of the mall that is expected to begin construction in early 2026, bringing new residential units, green space, outdoor dining, and pedestrian-oriented amenities to the property. This evolution reflects a growing trend in retail real estate to blend shopping with community-oriented living spaces, potentially increasing foot traffic and creating new lifestyle appeal for the center’s retailers.
As Westfield Garden State Plaza evolves into a more multi-functional destination, Macy’s Garden State Plaza is well positioned to benefit from increased visitors who live, dine, and spend more time in and around the mall. The introduction of luxury apartments, a town green, and enhanced public spaces may attract a broader customer base and support ongoing demand for in-store experiences that extend beyond traditional retail.
At the same time, Macy’s Inc. continues to focus its overall corporate strategy on strengthening its portfolio by concentrating investment on higher-performing locations and enhancing customer experience both in-store and online. While Macy’s as a company is implementing broader retail portfolio changes and has announced closures at underperforming locations nationwide, Macy’s Garden State Plaza remains classified as a core store and is expected to receive continued support as part of the ongoing strategy.
Future expectations for Macy’s Garden State Plaza include continued seasonal sales and promotions, refreshed product lines, and curated customer engagement events to sustain shopper interest throughout the year. In addition, the store may benefit from evolving mall-wide initiatives that promote experiential retail and community gathering spaces, reinforcing its relevance in a changing retail landscape.
Overall, the outlook for Macy’s Garden State Plaza heading into 2026 is one of stability and adaptation, supported by both its strong position within the mall’s ecosystem and the broader redevelopment plans that aim to strengthen Westfield Garden State Plaza’s appeal as a destination for shopping, living, and social activity.
Why Macy’s Garden State Plaza Continues to Matter
In an era where online shopping continues to grow, Macy’s Garden State Plaza demonstrates the continued value of physical retail by offering more than products—it offers experience, community relevance, and a tangible shopping environment that e-commerce cannot fully replicate. The store’s broad range of merchandise across fashion, beauty, home, and lifestyle categories continues to draw consistent foot traffic, even as customers increasingly shop online. Its presence as an anchor in one of the busiest shopping centers in the region enhances its role as a destination, where shoppers can touch, try, and discover products in person—something digital platforms still struggle to replace.
Macy’s Garden State Plaza also benefits from its ability to integrate seasonal promotions and in-store experiences that encourage visits beyond routine errands. During peak times like the holiday season, customers are drawn not just by merchandise, but by the atmosphere, interactive displays, and value-driven incentives that create memorable moments rather than just transactions. This adaptability keeps the store aligned with evolving consumer expectations, bridging traditional retail strengths with modern shopping desires.
At the same time, the store’s location within a diverse and high-traffic mall environment enhances its relevance. Surrounded by luxury and specialty brands, dining options, entertainment venues, and a rotating mix of seasonal events, Macy’s functions as a central retail hub that benefits from and contributes to the overall vitality of the Garden State Plaza experience. Its ability to maintain strong product offerings while participating in community engagement and mall-wide events reinforces its competitive position within a changing retail landscape.
The store’s commitment to in-person customer service, expansive product variety, and experiential opportunities has allowed it to sustain relevance and competitiveness even as e-commerce grows. By continuing to evolve with customer preferences while holding onto the traditional strengths of physical retail, Macy’s Garden State Plaza remains a meaningful and vibrant part of the retail ecosystem heading into 2026.
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