Macy stores closing continues to make major news in 2026 as Macy’s Inc. confirms another round of store shutdowns and an unexpected fulfillment center closure, underscoring how the iconic American retailer is reshaping its business for a new era of shopping.
This year’s latest updates reveal that the retail giant is sticking with its ambitious plan to reduce underperforming locations while focusing on digital growth, enhanced in-store experiences, and higher-return flagship stores. The closures signal ongoing transformation in U.S. retail and raise questions about what the future holds for department stores and malls across the country.
Below is the full breakdown of what’s happening now, including stores affected, closure timelines, community impact, and what Macy’s plans next.
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New Macy’s Store Closures Confirmed in 2026
In early January 2026, Macy’s revealed that 14 additional stores will permanently shut down across 12 U.S. states. These closures are part of the company’s broader restructuring plan known as the “Bold New Chapter,” which was first announced in 2024 and aims to close roughly 150 underperforming locations by the end of 2026.
This announcement comes after Macy’s closed more than 120 locations in 2024 and 2025 combined, making this one of the most extensive downsizing efforts in the retailer’s recent history.
The decision reflects Macy’s effort to reduce operating costs, strengthen its most successful stores, and align its physical footprint with modern shopping habits where online and experience-driven retail matter most.
Which Macy’s Stores Are Closing This Year
Here’s the updated list of Macy’s locations that have been confirmed for closure in 2026:
California
- Grossmont Center, La Mesa
- West Valley Mall, Tracy
Georgia
- Northlake Mall, Atlanta
Maryland
- Marley Station, Glen Burnie
Michigan
- Rivertown Crossings, Grandville
Minnesota
- Crossroads Center, St. Cloud
New Hampshire
- Fox Run Mall, Newington
New Jersey
- Livingston Mall, Livingston
- Interstate Shopping Center, Ramsey
New York
- Boulevard Mall, Amherst
North Carolina
- Triangle Town Center, Raleigh
Pennsylvania
- Galleria at Pittsburgh Mills, Tarentum
Texas
- La Palmera Mall, Corpus Christi
Washington
- Parkway Super Center, Tukwila
These closures are now actively underway, with signage on Macy’s online store locator confirming each location’s status and closure timeline for customers planning final visits.
Macy’s Fulfillment Center in Oklahoma to Close
In a new development, Macy’s has also announced it will permanently shut down its fulfillment center in Owasso, Oklahoma, on March 28, 2026.
This facility, which opened only in April 2024, has served as a regional distribution hub and seasonal employer for up to 2,500 workers. According to company statements, the closure is part of the same cost-efficiency efforts tied to its “Bold New Chapter” strategy.
Macy’s is offering transition support to affected workers, including severance, internal transfer opportunities, and outplacement assistance. The local Chamber of Commerce is engaging partners to support displaced employees and explore future reuse of the facility space.
Closure Timeline and What Shoppers Should Expect
Macy’s has already rolled out clearance and liquidation sales across all locations scheduled to shut down in this latest wave, and the process is now moving through clearly defined phases. Once a store is officially designated for closure, employees are informed first, followed by in-store signage, updated listings on the Macy’s store locator, and adjusted operating hours. In many cases, departments begin consolidating merchandise within days of the announcement to prepare for large-scale discounting.
The liquidation cycle typically unfolds in stages. Initial markdowns usually range from 20% to 40% and apply broadly across apparel, shoes, home, and beauty. As weeks pass and inventory thins, prices drop further, often reaching 50% to 70% off, with some categories moving faster than others depending on demand. In the final weeks, remaining merchandise, fixtures, and display items may be discounted up to 80% as the store prepares to close permanently.
Shoppers should also expect operational changes as the closing date approaches. Store hours are often shortened, fitting rooms may be reduced, and certain services such as returns, gift cards, and alterations can become limited or unavailable. Inventory replenishment generally stops early in the process, meaning once an item sells out, it is unlikely to be restocked.
For the current group of 14 locations, liquidation events are projected to run for roughly eight to ten weeks. Most of these stores are scheduled to complete their sell-off and shut their doors for good between late March and early April 2026, marking the final stage of this closure cycle before properties are turned over for redevelopment or new tenants.
Why Macy’s Is Reducing Its Store Footprint
Although Macy’s has recently reported improved sales trends at top locations, the company says closing underperforming stores will enable strategic reinvestment in stores and services with the greatest potential.
Here’s what Macy’s executives are focusing on:
- Investing in strong performing stores with upgraded layouts and merchandise
- Modernizing digital platforms for better online shopping and mobile app experiences
- Expanding customer-preferred services such as buy-online-pick-up-in-store and curbside pickup
- Bolstering luxury retail lines including Bloomingdale’s and Bluemercury
- Improving staffing and customer service in key product departments
Macy’s leadership believes these steps will position the company for sustainable growth and relevance in a retail market increasingly dominated by digital commerce and curated shopping experiences.
Impact on Local Communities and Shopping Centers
When an anchor tenant like Macy’s shutters a store, the effects ripple through local retail environments:
Reduced Mall Traffic
Smaller shops often depend on Macy’s to draw customers. After closures, foot traffic may decline, potentially hurting specialty stores and food vendors in the same center.
Redevelopment Opportunities
Large vacant spaces sometimes attract new concepts such as:
- Entertainment venues
- Fitness centers
- Grocery retailers
- Office and mixed-use conversions
Some malls are already exploring redevelopment plans for former department store sites, although such projects often take months or years to finalize.
Shopper Behavior Factors
Consumers who relied on physical Macy’s locations may:
- Shift to online shopping
- Drive farther to visit remaining stores
- Opt for competitor alternatives
In some regions, customers have expressed concern that closures reduce accessible shopping options, especially where e-commerce delivery isn’t convenient.
What Shoppers Can Do Now
For customers planning to visit a Macy’s location that is scheduled to close, timing and awareness can make a big difference. Visiting early in the liquidation process usually offers the widest selection of sizes, colors, and popular brands, especially in high-demand categories like women’s apparel, shoes, beauty, and home goods. As the weeks pass, inventory becomes more limited, and displays are consolidated as entire departments are cleared out.
Shoppers should also expect discount levels to change regularly. Initial markdowns may start modestly, but prices typically drop in stages as the closing date approaches. However, deeper discounts often come with fewer choices, and some items may already be sold out. Clearance reminders and in-store signage usually outline when price cuts increase and when specific departments move into final clearance.
Return and exchange policies also tighten during closing sales. Many items shift to final-sale status, meaning no refunds or exchanges once purchased. Fitting rooms and customer service counters may operate with reduced hours as staffing is gradually scaled back, so shoppers are advised to check store hours and policies before visiting.
For consumers who no longer have a nearby physical location, Macy’s is placing greater emphasis on its digital and delivery services. Online ordering remains fully supported, with expanded home delivery options and faster fulfillment in many regions. Buy-online-pick-up-in-store and curbside pickup continue at open locations, allowing shoppers to secure items digitally and collect them without browsing in person. Same-day or next-day delivery is also being offered in select metro areas, helping customers stay connected to the brand even as local stores close.
Overall, the best approach for shoppers is to act early, monitor discount phases, understand final-sale rules, and take advantage of online and pickup services as Macy’s transitions to a smaller but more digitally integrated store network.
Macy’s Strategy Beyond Closures
Even as macy stores closing continues to reshape its physical footprint, the company is not stepping away from brick-and-mortar retail. Instead, it is shifting toward a more focused, performance-driven store network supported by stronger digital integration and higher-margin business segments.
Macy’s is concentrating investment on its “go-forward” stores — locations that consistently generate strong traffic and sales. These stores are receiving updated layouts, improved lighting, modernized fitting rooms, and tighter product assortments designed around what sells best in each market. The goal is to make remaining locations more efficient, easier to shop, and more experience-oriented rather than simply large.
On the digital side, the company is accelerating its omnichannel strategy. Website and mobile upgrades are aimed at faster checkout, better search, and more accurate inventory visibility. Services such as buy-online-pick-up-in-store, curbside pickup, and same-day delivery in select markets are being expanded to connect online browsing with in-store convenience. Store associates are also being equipped with mobile tools to check stock in real time and assist customers anywhere on the sales floor.
In-store merchandising is being refined with a stronger focus on high-demand categories such as women’s apparel, beauty, footwear, and home. Staffing models are shifting as well, placing more trained associates in departments where customers need the most guidance, while reducing overlap in slower areas. Personalized service, quicker checkout, and better product presentation are central to this approach.
At the same time, Macy’s is leaning into luxury and specialty growth. Bloomingdale’s and Bluemercury continue to play an expanding role in the company’s future, attracting higher-spending customers and delivering stronger margins. Select premium brand partnerships are also being emphasized inside remaining Macy’s stores to elevate the merchandise mix and compete more effectively with both online rivals and upscale specialty chains.
Together, these moves reflect a strategy that trades sheer store count for quality, profitability, and relevance. By pairing a smaller physical footprint with upgraded locations, advanced digital tools, and a sharper focus on premium and fast-growing categories, Macy’s aims to deepen customer engagement and remain competitive in an increasingly experience-driven and omnichannel retail environment.
Frequently Asked Questions
1. Are all Macy’s stores closing in 2026?
No. Only selected underperforming Macy’s locations are being closed. Hundreds of stores will continue operating nationwide.
2. How long will the closing sales last?
Most Macy’s liquidation sales run for about 8 to 10 weeks, with deeper discounts as each store nears its final day.
3. What happens to Macy’s employees at closing stores?
Macy’s is offering severance, job transition support, and transfer opportunities to remaining locations where possible.
Disclaimer
This article reflects information available as of the date of publication. Plans for store closures, timelines, and company strategies may evolve or change as Macy’s updates its business operations
