If you’re searching for reliable portable charging, the Anker PowerCore 10000 power banks have long been a top pick for tech-savvy travelers and everyday users. But in June 2025, these compact chargers made headlines for a reason every consumer should be aware of: a major recall affecting over 1.1 million units in the US due to fire and burn risks. This blog covers the latest updates, safety tips, and what you need to know if you own or are considering an Anker PowerCore 10000 power bank.
The 2025 Anker PowerCore 10000 Recall: What Happened?
Anker has recalled its PowerCore 10000 model A1263 power banks sold in the United States between June 2016 and December 2022. The recall was issued after the US Consumer Product Safety Commission (USCPSC) reported 19 incidents involving fires and explosions. These incidents caused minor burn injuries and property damage totaling over $60,700. The issue stems from a potential defect in the lithium-ion battery, which can overheat and pose a significant safety risk.
The recall affects approximately 1,158,000 units purchased online through Amazon, Newegg, and eBay. Anker is urging all customers who own the A1263 model to stop using it immediately and check if their device is included in the recall. You can verify your device by entering the serial number found on the bottom of the power bank on Anker’s official website. Be careful when entering serial numbers, as certain characters like “1,” “L,” “I,” “2,” and “Z” can be confusing, and “O” and “I” are not used in the target product’s serial numbers.
How Anker Is Responding to the Recall
Anker is offering two options for affected customers: a $30 gift card redeemable at Anker.com or a complimentary replacement power bank (model A1388) with enhanced safety features, including a charge level indicator and a USB-C charging cable lanyard. To claim your replacement or gift card, you must submit a photo of the power bank with the word “recalled” written in permanent marker, along with a clear image of the model and serial number. While a purchase receipt is helpful, it’s not required to participate in the recall.
It’s important to dispose of the recalled Anker PowerCore 10000 power bank safely. Anker recommends contacting a local hazardous waste collection center rather than throwing it in the trash or using standard recycling services. This ensures the lithium-ion battery is handled properly and reduces the risk of further incidents.
Why the Anker PowerCore 10000 Remains Popular
Despite the recall, Anker’s PowerCore 10000 series continues to be a favorite among consumers for its portability, reliability, and fast-charging capabilities. These power banks are designed to fit easily in a pocket or bag, making them ideal for travel, work, or daily use. The 10,000mAh capacity provides enough power to recharge most smartphones at least twice, and features like dual USB ports and Anker’s PowerIQ technology allow for efficient, simultaneous charging of multiple devices.
Other models in the PowerCore 10000 lineup, such as the A1229 and A1223, remain widely available and continue to receive positive reviews for their performance and safety features. Anker’s commitment to customer support and product improvement is evident in their response to the recall, offering free replacements and clear instructions for affected users.
Safety Tips for Using Power Banks in 2025
With portable chargers becoming essential for modern life, it’s crucial to follow best practices for safe use:
- Check for Recalls Regularly: Always verify if your device is subject to any recalls by checking the manufacturer’s website or official government alerts.
- Use Genuine Accessories: Only use cables and adapters recommended by the manufacturer to avoid overheating or damage.
- Avoid Extreme Temperatures: Keep your power bank away from direct sunlight, hot cars, or freezing conditions.
- Dispose of Old Batteries Properly: Never throw lithium-ion batteries in the trash. Use designated hazardous waste collection points.
- Monitor Charging: Never leave your power bank charging unattended for long periods, and unplug it once fully charged.
The Future of Anker PowerCore 10000 Power Banks
Anker’s swift response to the 2025 recall demonstrates their dedication to customer safety and product quality. The new replacement model (A1388) includes updated features designed to prevent future issues, such as improved battery management and enhanced indicators. As portable power banks remain a necessity for travelers and professionals, Anker continues to innovate and improve their offerings.
Take Action: What Should You Do Next?
If you own an Anker PowerCore 10000 model A1263, stop using it immediately and check if your device is included in the recall. Visit Anker’s official website to verify your serial number and follow the instructions for a replacement or gift card. For those considering a new portable charger, explore the latest models in the PowerCore 10000 series, which offer improved safety and performance features.